FAQ

WHO IS ALS ARABIA?

ALS Arabia is a joint venture laboratory between Maamel which is National Laboratory Company and ALS Global which is a global commercial laboratory group divided into 4 divisions; Life Sciences, Minerals, Industrial and Energy

WHAT FIELDS DOES ALS ARABIA LIFE SCIENCES WORK IN?

The Life Sciences division is mostly focused on testing environmental and food samples. In addition, we are contracted by pharmaceutical companies to perform testing for e.g. batch release.  From our special metals testing facilities, we serve clients worldwide with testing of metals or matrices that other laboratories cannot perform.

IS ALS ARABIA ACCREDITED?

Yes, all our laboratories are accredited in accordance with ISO 17025.

IN WHICH COUNTRIES IS ALS ARABIA REPRESENTED IN GCC?

ALS Arabia is established in Kingdom of Saudi Arabia with hub laboratories in Jeddah and Dammam and a spoke lab in Riyadh. ALS Arabia is also present in Kuwait, Bahrain, Qatar, Dubai, Abu Dhabi and Oman. All contact details for our offices can be found here: www.alsarabia.com/contact

HOW DO I GET IN CONTACT WITH ALS ARABIA?

The easiest way to get in contact with ALS Arabia is through our website;  www.alsarabia.com/contact or through our e-mail; info@alsarabia.com

CAN I REQUEST A QUOTE FROM ALS ARABIA?

Yes, please contact us via e-mail or telephone, www.alsarabia.com/contact

I HAVE RECEIVED A REPORT FROM ALS ARABIA, CAN I GET ASSISTANCE IN INTERPRETING RESULTS?

Yes, all our client service staff has been trained to assist client with interpreting results. For more complex matters, you will be transferred to one of our expert or the Laboratory Manager responsible for the results.

HOW DO I ORDER CONTAINERS FOR SAMPLING?

You can order containers by contacting our client services and/or logistics department or you can contact your nearest ALS Arabia office.

HOW DO I ORDER SAMPLING EQUIPMENT FOR AIR TESTING (EMISSION, AMBIENT AIR ETC)

You can order cartridges or other sampling equipment by contacting our client services department.

CAN ALS ARABIA ASSIST ME WITH LOGISTIC SERVICES?

Yes, ALS Arabia have clients all over the GCC that uses our logistics services when submitting samples. We work closely with global courier companies to ensure that our clients are getting the best solution to the right price. For more information, please contact our client services.